Frequently Asked Questions

General

Landline Phone

  • When I call a phone number it tells me it is not in service.

    Check to make sure you dialed the number correctly and be sure to use 1+ the area code if you are dialing a long distance number. If you still get the error give us a call and we can look deeper into the issue for you.

  • I have no dial tone.

    First check to make sure your cord did not come loose from the phone jack. Second check other phones in the house if they are all out you might need to check your battery backup.

  • I have static or noise on the line.

    Usually static is caused by a line break or corrosion. Check all phone jacks first for loose wires or plugs then give us a call.

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